By role
One platform, your view
What each person sees and can do changes with their role, so everyone starts the day on their own work.
What they see
- Your queue, sorted by due date, with the reason each episode was routed to you
- Suggested codes with the sentence behind each one
- The index, tabular list and standards in place, without switching tabs
What they do
- Accept, replace or add codes, with a recorded reason for any change
- Send a clinician query from the episode and hold the code until it's answered
- Ask MediqAssist about a code or standard, with the source linked
What they see
- An audit queue that says why each episode was sampled: a random rate, a rule or a trainee
- The coder's codes and yours side by side
- The grouping impact of a change before you commit it
What they do
- Approve, approve with edits or send back for recoding
- Record a reason from your audit catalogue on every change
- Leave feedback that goes straight to the coder
What they see
- Episodes routed for documentation review, by the kind of gap
- The clinical indicators and the codes they'd affect
- Your own turnaround targets and reminders
What they do
- Draft a clear, compliant query to the treating clinician
- Hold affected codes until the documentation is clarified
- Mark the review complete so coding can finish
What they see
- The team dashboard: backlog, turnaround, accuracy and case mix
- Each coder's workload against capacity
- Reports you can export for the board or a funder
What they do
- Set queues, routing rules and audit rates
- Set turnaround targets and reminders
- Manage users, roles and local coding policies
And clinicians? One link, one question.
A doctor answering a coding query doesn't need an account or training. They get a secure link to that one question, reply, and the answer lands on the episode.
Questions about roles
Can one person have more than one role?
Yes. A senior coder who also audits, or a coding manager who administers, can be given the roles they need. What they see follows the roles they hold.
Do clinicians need an account?
No. A clinician answering a coding query gets a secure link to that one question and replies from there. They don't see anything else.
Can trainees work on live episodes?
Yes. Their work can be held for a manager's review before it's final, so they learn on real cases without risking the claim.
Where do health funds fit?
Health funds and insurers use MEDIKODI Lens to check coding on the claims they pay. See Lens for insurers.